Posts Tagged ‘salesman’

Why I Hate Office Depot

Monday, June 18th, 2012

Much like OfficeWorks in Perth, Paris has one large stationery chain store that is astonishingly useless. At least OfficeWorks isn’t THAT overpriced, while France’s OfficeDepot likes to make you pay big bucks for not much in return. I am reasonably certain that I have complained about them on here before but here we go again. Round Two.

For a few weeks I have been slowly draining the ink from the cartridges in my printer, hoping that through some miracle they will just refill themselves for free. Sadly, this hasn’t happened and as I need to print boarding passes for my flight to Bilbao on Friday I thought I had better buy some ink.

So I memorised the number on the ink cartridge and the model of my printer and headed down the road and around the corner to my nearest OfficeDepot. I was in a bit of a rush as I was expecting guests in the next half hour or so but I figured it couldn’t take THAT long to buy ink. Surely.

For some reason the ink cartridges were located behind a counter so I had to wait for someone to serve me. This being France, there wasn’t a huge rush for this to happen. Eventually it was my turn and the overly excitable (that is a lie) salesman asked how he could help me. It wasn’t a good start when I realised I wasn’t sure what the word for ‘ink cartridge’ was but I had a guess and it was a good one and asked for an HP 301 cartouche.

Cartridge 301 doesn’t exist.
Umm… but that’s what it says on my printer and on the cartridge.
No, that isn’t possible, it doesn’t exist.
Right.
If you can tell me the reference number on the cartridge I can tell you what you need, otherwise there is nothing I can do.
Well it says 301.
No.
Ok bye.

So I stood in OfficeDepot trying to find some sort of information on the HP website about what ink cartridge I needed, only to get even more infuriated as the HP website is as useless as their printers. So home I went, determined to prove to the grumpy sales guy that I was right and he was wrong. I got home, opened the printer et VOILA! A big fat 301 was printed on the ink cartridge. And so back to the shop I went with my evidence.

There was now a long queue and I was eventually served by a different guy who actually smiled. Miracle! I showed him my cartridge and said “I’d like a new one, please.” MIRACLE OF MIRACLES he turned around and pulled a 301 cartridge from the shelf. Clearly in the time it had taken my to go home, get the cartridge and return to the shop they had restocked their shelves and HP had invented a 301 ink cartridge. I was a little disappointed that the first rude guy hadn’t served me so I couldn’t make some sort of sarcastic comment about how he had been wrong, but the happier salesman was significantly nicer and he took my old cartridge away and gave me a rebate for recycling it at their store! HA HA! TAKE THAT, GRUMPY FRENCH MAN!

HP ink cartridge

Macgyver knew the 301 existed. He knows everything.